Shipping Policy

These shipping terms apply to orders for decorative eyeglasses and non-prescription sunglasses purchased through retailsphere.shop. We are committed to providing our customers with clear and reliable delivery services.

1. Order Processing
   After successful payment, we will review the order, prepare the goods, and prepare for shipment. Generally, order processing time is approximately 1–3 business days. Weekends and US public holidays may affect actual processing time.
2. Domestic Shipping within the US
   Orders within the US are typically fulfilled through professional logistics services, with an estimated shipping time of approximately 3–7 business days.

Actual arrival time may be affected by weather, holidays, remote areas, peak shipping seasons, and other uncontrollable factors. Once tracking information is generated, you can check the shipping status using the tracking information provided with your order.

3. International Shipping
   International orders are typically expected to take 7–20 business days to complete shipping, depending on the destination country, shipping method, and local logistics conditions.

Some remote areas may require longer delivery times. Customs inspections or other delays during international shipping are not included in the normal shipping timeframe.

4. Logistics Partners
   Depending on the order’s destination, package weight, and shipping route, we may choose different logistics service providers for delivery, including professional logistics companies such as USPS, UPS, FedEx, and DHL.

The actual carrier may vary depending on the order details; please refer to the logistics tracking information after the order is generated.

5. Import/Export and Customs Standards
   For orders involving cross-border transportation, the shipment will be handled in accordance with the applicable import/export regulations of the place of origin, destination, and relevant countries.

We will provide the necessary product and transportation information as applicable. International orders may be subject to customs inspection, and the recipient may be required to bear the corresponding import taxes, duties, or other government-mandated fees according to local laws and regulations.

Import standards may differ between different countries and regions. Delays caused by local customs policies, inspections, or clearance procedures will be subject to the actual local handling situation.

6. Address and Delivery Information
   Please ensure that your name, contact number, street address, city, state, and postal code are accurate and complete when placing your order.

If a package is returned, redeliveted, or incurs additional costs due to an incorrect, incomplete, or unreachable delivery address, the recipient may be responsible for the handling.

7. Logistics Delays and Anomalies
   Delays may occur due to extreme weather, natural disasters, peak holiday logistics periods, customs inspections, route adjustments, or other uncontrollable circumstances.

If logistics information is not updated for an extended period, please contact us promptly. We will assist in tracking your order.

8. Package Damage or Loss
   Upon receiving your package, if you find obvious damage to the outer packaging, we recommend taking photos as evidence. If the goods are damaged during transit or the package is abnormal, please contact us as soon as possible and provide your order information and relevant photos so we can assist in handling the situation.
9. One-Time Sales Notice
   All products on this website are for one-time sales. Purchases will not automatically result in recurring deliveries or duplicate charges unless otherwise stated on the order page.
10. Terms Updates
    We may update these shipping terms based on changes in logistics policies, transportation routes, and relevant laws and regulations. Updated content will be published on the website and will take effect from the date of publication.